Remote Support
 
Do you need a quick solution to a technical problem?

With our live remote-assistance tool, we can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.


How the Process Works:
Step 1 Click on the Team Viewer icon on the right to begin the process.
Step 2 You are prompted to download a small virus-free plug-in.



Click on Run
Step 3 You are prompted to run the program.



Click on Run
Step 4 You are shown the sign-on screen with Your ID and password.



Step 5 Call us at (941) 870-5598 to get connected to one of our support professionals. They will ask you for your ID and password to make a secure connection to your computer.
Step 6 After connection you still have the ability to control your mouse and keyboard if necessary